Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and Brian Via Digital Services, LLC ("rbox", "we", "us") governing your use of the rbox command-line tool, the dashboard at app.rbox.to, and the rbox.to website (together, the "Service"). By installing, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

The Service

rbox is a developer tool that continuously syncs your working directories across your machines. Your files are end-to-end encrypted on your devices before upload; our servers store only ciphertext and cannot read your file contents.

Eligibility and accounts

• You must be at least 13 years old (or the minimum age in your jurisdiction) and able to form a binding contract to use the Service.
• You are responsible for the activity that happens under your account and for keeping your account credentials secure.
• You must provide accurate account information and keep it current.

Your recovery phrase and the no-escrow model

Your recovery phrase is yours alone to protect. rbox is zero-knowledge: we never receive or store your encryption keys or your 24-word recovery phrase, and there is no key escrow. This means that if you lose access to all of your linked devices and also lose your recovery phrase, your data cannot be recovered by you or by us — it is permanently and irreversibly inaccessible. You accept sole responsibility for safeguarding your recovery phrase, and you agree that we have no obligation or ability to recover data lost this way.

Acceptable use

You agree not to use the Service to:

• Violate any law, or store or distribute content you do not have the right to store or distribute.
• Infringe intellectual-property, privacy, or other rights of others.
• Store or transmit malware, or use the Service to attack, probe, or disrupt any system or network.
• Attempt to circumvent storage limits, metering, rate limits, or other technical controls, or gain unauthorized access to the Service or other users' data.
• Resell or provide the Service to third parties except as expressly permitted by your plan.

Because we cannot read your encrypted content, enforcement of this section is based on account-level signals, abuse reports, and metadata — not on inspection of your files.

Your content

You retain all rights to the content you sync with rbox. You grant us only the limited rights necessary to operate the Service — that is, to store and transmit your encrypted blobs so they can sync across your devices. We claim no ownership of your content and, by design, cannot access its contents.

Subscriptions, billing, and refunds

• Plans and payment. Paid plans are billed through Stripe. By subscribing, you authorize us, via Stripe, to charge your payment method for the applicable fees.
• Auto-renewal. Subscriptions automatically renew at the end of each billing period (monthly or as stated at checkout) at the then-current price, unless you cancel before the renewal date.
• Cancellation. You may cancel at any time from the dashboard at app.rbox.to. Cancellation stops future renewals; your plan remains active until the end of the current paid period.
• Refunds. Except where required by law, fees are non-refundable and there are no refunds or credits for partial billing periods.
• Price changes. We may change prices; we will give reasonable advance notice, and changes take effect on your next renewal.
• Downgrades and overages. If you exceed your plan's storage after a downgrade or non-payment, sync of new data may be paused until you are back within limits.

Service availability and changes

We work to keep the Service reliable, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features of the Service, and we will give reasonable notice of material adverse changes where practical.

"As is" and disclaimer of warranties

The Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You are responsible for maintaining your own independent backups of important data; rbox is a sync tool and should not be relied upon as your only copy.

Limitation of liability

To the maximum extent permitted by law, rbox will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill — including data rendered unrecoverable by the no-escrow design described above. Our total aggregate liability arising out of or relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the event giving rise to the claim, or USD $100.

Indemnification

You agree to indemnify and hold rbox harmless from claims arising out of your content, your use of the Service, or your violation of these Terms, to the extent permitted by law.

Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay, or use the Service in a way that risks harm to others or to the Service. On termination, your right to use the Service ends and we may delete your account data and encrypted blobs in accordance with our Privacy Policy.

Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws rules, and any disputes will be resolved in the state or federal courts located in Virginia, except where applicable consumer-protection law gives you the right to bring a claim elsewhere.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and, for material changes, provide additional notice where appropriate. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Email support@rbox.to.